Premium support is provided for Plus and Unlimited Members. For user support (“how can I do this?”) and technical support (“this seems broken”), please open a ticket in the Member Support Area.
Try to help yourself first by reading through the core plugin documentation, Add On documentation, and blog. You can also perform a search on our website. A Free Membership or higher is required to access documentation.
We respond to pre-sales questions and general inquiries through our contact form.