A well-designed membership cancellation process is key to keeping your customers happy and your operations running smoothly. With Paid Memberships Pro powering your memberships, you’ve got everything you need to handle cancellations, whether they are initiated by the site admin or by a member directly.
As of version 3.0+, members that cancel a recurring membership will have an expiration date set through the end of their prepaid membership term. If you prefer the old logic, this post includes a code recipe to immediately cancel membership when a member uses the Membership Cancel form on your site.
This content requires a premium membership plan.
