PMPro Update 2.0.4

Version 2.0.4 of Paid Memberships Pro is out with a handful of bug fixes. These bugs have the potential to hinder sales and the performance of your site, so be sure to upgrade. Due to a technical issue, it’s also possible that those of you who updated to version 2.0.3 this weekend didn’t get all (more…)

Important Notes on Recurring Billing and Expiration Dates for Membership Levels

Paid Memberships Pro can be used to set up membership levels with many different pricing structures. You can configure a level to offer a recurring subscription or a level with a one-time payment and expiration date. Unless you really want a membership to expire after a certain time frame, you usually DO NOT want to set BOTH a recurring billing amount AND an expiration date on your levels.

How We Have Benefited From the Membership Accelerator Program

In December, Unlimited members will be invited to participate in a new Membership Accelerator Program (MAP) with Jose Palomino. I wrote this article to detail how we’ve learned and implemented the six session topics that Jose will be covering through the MAP.

Membership Accelerator Program: 6 Sessions = 6 Major Benefits

This entry was posted by Jason Coleman in Business and tagged . Bookmark the permalink. Last updated: November 26, 2018. Titled How We Have Benefited From the Membership Accelerator Program

I am Thankful for Jose Palomino. Want to Know Why?

Happy Thanksgiving Today in the United States, we celebrate a holiday centered on being thankful. We are truly blessed in our lives and in our business. We have thousands of supportive customers and a solid group of core developers working to maintain the PMPro platform. Tens of thousands of sites use Paid Memberships Pro to (more…)

This entry was posted by Jason Coleman in Business and tagged . Bookmark the permalink. Last updated: November 22, 2018. Titled I am Thankful for Jose Palomino. Want to Know Why?

PMPro Update 1.9.5.6

Version 1.9.5.6 of Paid Memberships Pro is out with a handful of bug fixes. There are a few fixes for the Braintree gateway, a new filter to support customization of the checkout page (e.g. when using the Sitewide Sale Add On), and some other minor enhancements. Please update Paid Memberships Pro from the plugins page (more…)

New Support Ticketing System

Today we converted our paid member forums into a support ticketing system. The underlying technology is still a heavily customized version of the bbPress forums plugin. However, users can no longer view posts by other users, reply to other users’ posts, or search the forums. Instead, the support profile page has been updated to show a list of your own tickets.

All of your existing support tickets are still in this new system. If we were working on a support topic with you before, we are still working with you on that ticket now.

Despite the fact that we are essentially removing functionality from the site, we believe this change is a positive one that will result in better support for our customers.