Certain membership sites need to capture member shipping information, particularly when physical products have to be delivered to your members.

Use the Shipping Address Add On to capture your members’ shipping address during the checkout process and enjoy features like:

  • Streamlined Fulfillment: Ensure seamless delivery of physical products to your members.
  • Accurate Shipping Information: Reduce errors and delays by collecting precise shipping details at checkout.
  • Improved Member Satisfaction: Support cases where the member’s billing address matches their shipping address with a one-click “Same as” field.

Members then maintain their shipping information from the frontend member profile edit screen. This data is automatically kept up to date with your Members List and Members List CSV exports, allowing for single or bulk fulfillment of physically mailed items.

Installation

You must have the Paid Memberships Pro plugin installed and activated with a valid license type to use this Add On.

  1. Navigate to Memberships > Add Ons in the WordPress admin.
  2. Locate the Add On and click Install Now.
    • To install this plugin manually, download the .zip file above, then upload the compressed directory via the Plugins > Add New > Upload Plugin screen in the WordPress admin.
  3. Activate the plugin through the Plugins screen in the WordPress admin.

Settings

After installing and activating this Add On, every membership level you offer will immediately show the Shipping Address section at membership checkout as well as the member profile edit page.

Full Shipping Address fields on membership checkout page in Paid Memberships Pro with the Shipping Address Add On

Disable Shipping Address Fields by Membership Level

If you only need to capture member shipping information for specific levels, here are the steps to disable the section on your checkout page:

  1. Navigate to Memberships > Settings > Levels.
  2. Select a membership level to Edit.
  3. Expand the Other Settings section at the bottom of the page.
  4. Under the heading “Shipping Address,” check the box to hide the fields for this level.
  5. Save Settings.

Repeat these steps for each level that should not display the “Shipping Address” section.

Setting to determine whether or not the Shipping Address fields are shown for a specific membership level

Video Demo

Screenshots

Full Shipping Address fields on membership checkout page in Paid Memberships Pro with the Shipping Address Add On
Screenshot of the full Shipping Address fields on membership checkout page in Paid Memberships Pro.
Checkbox to copy Shipping Address from Billing Address fields on membership checkout page in Paid Memberships Pro with the Shipping Address Add On
Checkbox to copy Shipping Address from Billing Address fields on membership checkout page in Paid Memberships Pro.
Setting to determine whether or not the Shipping Address fields are shown for a specific membership level
Setting to determine whether or not to capture member shipping information for a specific membership level.

This is a Standard Add On.

Standard Add Ons are included in all premium membership plans.