The moment someone joins your membership site is one of the most important touchpoints you have. A good welcome sets the tone, helps members find their footing, and keeps them around longer. In this session, Kim Coleman walks through different ways to onboard new members, from simple to fully automated.

We’ll look at three approaches:

• PMPro email templates for welcoming members right after they sign up
• On-site content, like a tailored member account page, to guide them once they’re in
• A full onboarding sequence through an email marketing service for hands-off automation

You’ll see how each option works and how to pick the right level of effort for where your membership is today.