Customer Success: How to Offer Presales and Onboarding Calls for Your Members

Are you a memberships site looking to understand and retain your members? Then adding customer success to your process to open up conversations directly with your customers and help build a relationship, gain feedback on your product, and increase customer loyalty. Read on to find out how to increase customer success through calls.  

customer success

Automatically Cancel Membership After Failed Payment

A healthy membership site means that your gateway and your membership site orders are in perfect sync. Every payment received through the gateway is communicated to the membership site, and all members have accounts in good standing. This guide will explain how a properly configured PMPro site will retry payments, then automatically cancel membership after failed payment.

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How to Grow Your Freelance Business by Specializing in Membership Sites

Online member and subscription based businesses are growing. With growth comes a major opportunity for freelancers. Both developers and non-developers can expand their customer base and provide more services for their existing customers with memberships.

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This guide explores how you can grow your freelance or small agency business with a specialty in building, maintaining, and marketing membership and subscription e-commerce websites.

Why Specialize | Customer Characteristics | Learning Basic PMPro | Advanced PMPro Dev | Non-Dev Opportunities | Video and Slides

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Customizing the Paid Memberships Pro Membership Pricing Page

Have you ever wanted to do more with your membership pricing page? Did you know you can customize this page using the tools that are already at your disposal? In this article, we will cover a few popular methods you can use to make the membership pricing page of your dreams.

Customize membership pricing page
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How to Set Up a Demo Membership Site

If you’re looking to start a new membership site on WordPress, you are probably comparing several platforms for your project. One of the best ways to get a true feel for any software out there is to take it for a test drive. For this reason, we’ve put together a complete demo site—the “Must Love Dogs” membership program—that you can download and use.

Your demo site includes sample settings, member data, a history of orders for reporting, and several feature-enhancing Add Ons. You’ll get a true experience for what it will be like to manage a Membership site on WordPress.

Test Drive Membership Site Demo on WordPress
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Add Apple Pay and Google Pay as Payment Options at Membership Checkout

Paid Memberships Pro now enables members to pay using Apple Pay, Google Pay, or Microsoft Pay as an alternative to manually entering their credit card information. Also know as “Payment Request Buttons” or “Browser Payment”, this feature is available for membership sites using the Stripe payment gateway and v2.5+ of PMPro.

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This guide will explain how to enable these payment options for your membership site and commonly asked questions about the feature.