Nugget

60% Off Back to Business Sale: Up to $360 off!

All plans on sale through September 23rd. Use code:

BACKTOBUSINESS2025
Choose a Plan
  • Log In
  • Welcome
  • Features
  • Pricing
  • Documentation
  • Case Studies
  • Add Ons
  • Support
  • Learn
  • Events
  • Blog
  • Contact

Log In

Join Now | Lost Password?
Skip to content
Paid Memberships Pro WordPress Membership Plugin
  • Log In
  • Choose a Plan
  • Features
    • PMPro Platform
      • Plugin Features
      • Restrict Access
      • Register Members
      • Subscriptions
      • All Features
    • Payment Gateways
      • Stripe
      • PayPal Express
      • Paystack
      • CCBill
      • All Gateways
    • Add Ons
      • Integrations
      • Free Add Ons
      • Standard Add Ons
      • Plus Add Ons
      • All Add Ons

    Launch a Free Demo
    Explore PMPro in action with your own private demo site—preloaded with members, protected content, and premium Add Ons.

    Try PMPro Now
  • Use Cases
    • Associations
    • Blog and News
    • Communities
    • Courses
    • Directories
    • Paid Newsletters
    • Private Videos
    • Podcasting
  • Documentation
    • Download & Install
      • Download PMPro
      • Install Add Ons
      • Memberlite Theme
      • Setup WordPress
      • Staging Sites
      • Support
    • Initial Setup
      • Customize Pages
      • Payment Settings
      • Restrict Content
      • Membership Levels
      • Member Emails
      • User Fields
    • More Docs
      • Shortcodes & Blocks
      • Design Settings
      • Page Builders
      • Reporting
      • For Developers
      • Actions & Filters
      • All Docs

    Get your membership site up and running with Kim's help.

    Watch Initial Setup
  • Community
    • Engage & Learn
      • Upcoming Events
      • Courses
      • Videos
      • Step-by-Step Guides
      • Join Slack
      • Get Support
    • Blog
      • Case Studies
      • Product Comparison
      • Code Recipes
      • Release Notes
      • Migration Guides
      • All Blog Posts

    Join the Community
    Connect with other membership site creators who use PMPro to get paid.

    Join Slack
  • Pricing

Open a New Support Ticket

Membership Required

This content requires a premium membership plan.

View Pricing

Already a member? Log in here

Log In

Join Now | Lost Password?

Support Guidelines

For the Fastest Help Post one question per ticket and post as much information about the issue you are having as possible.

Share what steps will allow us to recreate the issue ourselves:
• What are you doing?
• What do you expect to happen?
• What is happening instead?

Let us know generally how you are using Paid Memberships Pro and what related plugins or Add Ons you are running.

Posting Code Begin and end any shared code block in backticks ` to improve readability. Large blocks of code may trigger a security warning and should be shared via a tool like GitHub Gist.

All tickets are private and accessible only to the original poster and our support team.

When can I expect a response?

Our Support Team operates Monday through Friday. We strive to reply to new tickets within 1 business day and work to resolve tickets as quickly as possible.

Paid Memberships Pro is recommended by our customers and users

Plugin Reviews

4.3 out of 5

G2

4.8 out of 5

Capterra

5 out of 5

We’re 100% GPL

Our plugin's code is not obfuscated, runs on as many sites as you want and can be customized to fit your project's needs. We just ask that you follow the GPLv2 guidelines by applying the GPLv2 license to any altered or unaltered version of PMPro that you distribute. License Details »

GPL v2

Recent Articles and Updates

  • Featured image for post on how to connect existing Stripe subscriptions to members
    How to Connect Existing Stripe Subscriptions to a Member
  • Featured image for The Motherline Case Study
    How The Motherline Connects People to the Earth via Digital Tech and Paid Memberships Pro
  • Banner Image for Styling Your Membership Map using Google Maps Code Recipe
    Style Your Membership Map using Google Maps JSON Styling

Platform

  • Pricing
  • Features
  • Product Comparison
  • Reviews
  • Case Studies
  • Best Membership Plugins
  • WordPress vs SaaS
  • Step-by-Step Guides

Use Cases

  • Associations
  • Blog & News
  • Community
  • Courses
  • Member Directory
  • Paid Newsletter
  • Podcast
  • Videos

Add Ons

  • Free
  • Standard
  • Plus
  • Admin
  • Integration
  • Payment
  • Third Party
  • View All

Get Help

  • Support
  • Documentation
  • Download & Install
  • Hosting
  • Developers
  • Blog
  • Slack Community
  • Contact Us

Company

  • About Us
  • Events
  • Brand Assets
  • Affiliates
  • Accessibility Statement
  • Sitemap
  • Privacy Policy
  • Terms of Service
Join Our Community
Follow Us On

© 2025 Paid Memberships Pro™. Paid Memberships Pro is a trademark of Stranger Studios, LLC. All Rights Reserved.