PMPro gives you several ways to customize the appearance of your membership emails, from adjusting the greeting text to applying a fully branded header and footer template.
Adjust Email Introduction and Salutation
The Email Introduction and Salutation settings let you customize the opening line of every PMPro email. Update these fields to match your site’s tone or brand voice.
- Navigate to Memberships > Settings > Email.
- Locate the Email Header and Email Footer fields.
- Update the text and click Save Settings.
Create a Custom HTML Email Design
PMPro wraps each email in a shared header and footer. You can edit these directly in the admin or replace them entirely with a custom template.
Edit Email Header or Footer in Email Templates
The Email Header and Email Footer are editable templates available alongside your other email templates in the WordPress admin.
- Navigate to Memberships > Settings > Email Templates.
- Select Email Header or Email Footer from the template list.
- Add any introductory content, including full HTML if desired, in the “Body” field.
- Click “Save Template“.
This content will now be included at the start or close of every email that is sent by PMPro.
Custom Templates in a Child Theme or Plugin
For full control over the HTML wrapper around your email content, you can override the email header and footer templates using a custom file in your child theme or a site-specific plugin. This approach lets you apply custom styles, add a logo, or restructure the email layout entirely.
- Create two files named
email_header.htmlandemail_footer.htmlin your active theme directory. - Edit the files to add your custom header HTML and custom footer HTML.
- Be sure to upload the updated files to your active theme directory.
Get Support From Our Team of Experts
For more help with this PMPro feature, check out our Support Page with three ways to get support as a free or premium member.
Last updated on March 30, 2026

