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Paid Memberships Pro WordPress Membership Plugin
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    Launch a Free Demo
    Explore PMPro in action with your own private demo site—preloaded with members, protected content, and premium Add Ons.

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    Get your membership site up and running with Kim's help.

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    Connect with other membership site creators who use PMPro to get paid.

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Troubleshooting

Running into technical problems on your site while using PMPro? We’ve put together a wealth of resources to guide you through the troubleshooting process, from payment gateway setup and emails to updates and common errors. If you don’t find what you’re looking for, our technical support team is here to help.

Banner for General Troubleshooting Guide for Paid Memberships Pro

Custom Checkout Template Compatibility with Terms of Service: Updates in v2.1.1

Beginner Debugging and Using Site Health in a WordPress Membership Site with Andrew Lima

How to Enable Debugging On Your WordPress Site

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Debug IPN and Webhook Activity for Integrated Gateways

Banner image for Update on TLS 1.2 Requirements for Gateways

Update on TLS 1.2 Requirements for Gateways

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Avoiding Undefined Function Errors In Hooks, Filters, Actions, and Custom Code

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Why a Valid Credit Card Might be Rejected at Membership Checkout or Membership Renewal

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Filter Members Only Content Later (for Page Builders and Certain Plugin Conflicts)

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PayPal Change Affecting IPN: SHA-256 Compliance and Your Membership Website

Filter Members-Only Content in Home, Archives, Searches and Widgets Banner Image

Filtering Members-Only Content in Home, Archives, Searches and Widgets

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Troubleshooting PayPal IPN Issues with PayPal Express

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Troubleshooting Uncaught Exception: ‘Stripe needs the Multibyte String PHP extension’

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Troubleshooting Email Issues: Not Sending, Sent to Spam, Delivery Delays

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Troubleshooting HTTPS/SSL Issues

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PayPal DPRP is Disabled for This Merchant

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Paid Memberships Pro is recommended by our customers and users

Plugin Reviews

4.3 out of 5

G2

4.8 out of 5

Capterra

5 out of 5

We’re 100% GPL

Our plugin's code is not obfuscated, runs on as many sites as you want and can be customized to fit your project's needs. We just ask that you follow the GPLv2 guidelines by applying the GPLv2 license to any altered or unaltered version of PMPro that you distribute. License Details »

GPL v2

Recent Articles and Updates

  • Locking Down (Protecting) Files with PMPro Banner Image
    Protecting Downloads: Restrict Access to Members-Only Files
  • Featured image for post on Let Members Change the Payment Method for Their Active Subscription
    Let Members Change the Payment Method for Their Active Subscription
  • Banner for Membership Hosting Recommendations for Paid Memberships Pro
    Best Web Hosting for Membership Sites Tested with PMPro

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