Membership Manager Role Add On Documentation

The Membership Manager Role Add On adds a “Membership Manager” user role to WordPress. Users with this role can manage your members, orders, reports, and most Paid Memberships Pro settings without full administrator access to the rest of your site. It’s built for site owners who want help from staff, volunteers, or a support team but don’t want to hand over the keys to plugins, themes, and content.

This documentation shows you how to assign the Membership Manager role to a new or existing user and explains exactly what a Membership Manager can and can’t do, including the protections that stop managers from editing administrators and editors. We’ve also included the filter hooks developers can use to change the role’s capabilities or the list of restricted roles.

Premium Add On: Included with Standard and Max

Every premium Add On comes with your Standard or Max plan. Standard includes expert support for a site you host yourself. Max adds managed hosting, transactional email, security, backups, free migration, and monthly credits for development and design.

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Installation

You must have the Paid Memberships Pro plugin installed and activated with a valid license type to use this Add On.

Navigate to Memberships > Add Ons in the WordPress admin.
Locate the Add On and click Install Now.
- To install this plugin manually, download the .zip file above, then upload the compressed directory via the Plugins > Add New > Upload Plugin screen in the WordPress admin.
Activate the plugin through the Plugins screen in the WordPress admin.

Video Demo

Assign the Membership Manager Role

After you activate the Add On, a new Membership Manager role is available on your site. Give it to any new or existing user from the WordPress Users screen. There are no settings to configure.

Membership Manager Capabilities and Restrictions

Membership Managers can run the day-to-day side of your membership site from the Memberships menu. This page lists every capability the role includes, what it leaves out, and how the Add On keeps managers from editing administrator and editor accounts.

Filter Hooks

For developers who need to change what Membership Managers can do, the Membership Manager Role Add On offers two filter hooks. Use them to add or remove capabilities from the role, or to change which roles managers are not allowed to edit or assign.

Note: This Add On is not currently compatible with a Multisite environment.