Files are stored in the Paid Memberships Pro restricted files folder, a randomly named folder inside your uploads directory, in its pmpro-downloads subfolder. Files are served through a link that checks membership access first. On NGINX servers, you also need to add a server rule to block direct access to the folder. See How Download Files Are Stored and Protected.

Any file type WordPress allows on your site. Allowed types are controlled by WordPress’s standard upload_mimes filter.

Yes. There is no download limit. Members with the required level can download a file as many times as they like.

No. The Add On doesn’t count or log downloads. Developers can record downloads with the pmpro_restricted_file_served action in PMPro 3.7 and higher. See Action and Filter Hooks.

Everyone. A download with no levels selected, and no protected category, is not restricted. Anyone with the link can download the file, including visitors who aren’t logged in.

Downloads follow the same membership rules for every user. If your account doesn’t have one of the required levels, you see the locked version and can’t open the file. Give your account a qualifying level to test the member view.

Paid Memberships Pro sends images inline so they open in the browser, and sends other file types as downloads. Developers can change this with the pmpro_restricted_file_content_disposition filter. See Action and Filter Hooks.

The file is deleted from the server when you permanently delete the download. Moving it to the Trash keeps the file, but no one can download it while the download is in the Trash.

The Add On deletes the old file only after the new file uploads successfully. If the upload fails, your original file is kept.

Yes. Use the PMPro Download Library block or [pmpro_download_library] shortcode to show a list or grid of downloads, optionally filtered by category. You can also add several PMPro Download blocks or [pmpro_download] shortcodes to the same page. See Display Downloads With Blocks and Shortcodes.

The Shortcode column at Downloads > All Downloads shows a ready-to-copy shortcode with each download’s ID. You can also find the ID in the URL when editing a download (post=123).

Check that the download is published and has a file attached. Unpublished downloads display nothing. If you use the Download Library and the visitor doesn’t have access, also check Filter searches and archives? under Memberships > Settings > Advanced. When it’s set to Yes, restricted downloads are hidden from visitors who can’t access them.

Yes. Downloads always open in the block editor, even when the Classic Editor plugin is active. To display downloads in the Classic Editor or a page builder, use the [pmpro_download] and [pmpro_download_library] shortcodes.