Your PMPro Hosted site runs on a dedicated DigitalOcean droplet configured specifically for membership sites. Each guide here assumes that baseline environment. If something in your setup differs or you’re not sure where to start, contact our support team directly. You’re always talking to the people who built and maintain the stack.
Keep reading for help with the tasks you’re most likely to need: managing DNS, clearing caches, accessing hosting credentials, configuring transactional email, and using the hosting dashboard to fine tune settings.
There is also documentation to help you understand the admin tasks handled by our team as part of your initial site migration, including how we safely pause your site so no data is missed in the cutover.
Admin Panels
This document covers each panel in the PMPro Hosting admin page, what is shown, and recommended settings. The admin page is found at PMPro Hosting in the WordPress admin sidebar. It uses a tabbed layout with vertical tabs on the left and the active panel’s content on the right. Settings auto-save when changed.
(more...)Transactional Email
PMPro Hosting includes built-in support for transactional emails sent by your WordPress site. This service is designed to reliably deliver important, site-generated messages while protecting overall email deliverability for all customers. This article explains what transactional emails are, how sending limits work, and what is allowed and not allowed when using this feature.
(more...)Get Support From Our Team of Experts
For more help with this PMPro feature, check out our Support Page with three ways to get support as a free or premium member.
Last updated on March 5, 2026
