Paid Memberships Pro

The Paid Memberships Pro Plugin allows you to customize user email notifications. Various emails can be customized, including your own stylized HTML template with custom header and footer files.

A full list of customizable emails include:

• WELCOME EMAIL The welcome email sent out to a new member or an existing member that changed their level varies based on the membership pricing and trial structure for their level.
• MEMBERSHIP FEE INVOICE The Membership Fee Invoice email is sent each time a new subscription payment is made – during the option trial period and the regular membership subscription period.
• MEMBERSHIP TRIAL PERIOD ENDING This notification is sent out to members whose level has a trial period. The reminder is sent one week prior to the end of the trial period. For a trial period that is shorter than 1 week, the notification is sent the day before the trial period ends.
• MEMBERSHIP LEVEL CHANGE The site administrator can manually update a user’s membership level through the WordPress admin or the member can change their own level through your site.
• MEMBERSHIP PAYMENT METHOD CHANGE At any time, a member can update the payment method associated with their recurring subscription. This email is sent out as a confirmation of a payment method update.
• MEMBERSHIP CANCELED The site administrator can manually cancel a user’s membership through the WordPress admin or the member can cancel their own membership through your site. This email is sent as confirmation of a cancelled membership.
• MEMBERSHIP PAYMENT FAILED This email is sent out if a recurring payment has failed, usually due to an expired or cancelled credit card. A user’s membership will not be automatically cancelled, allowing them time to update payment information without a disruption in access to your site.
• EMAIL HEADER AND FOOTER You can update the header and footer content of all member communications via two template files. PMPro emails are sent as HTML and the plain text version is automatically generated.