Email Confirmation Add On Documentation

The Email Confirmation Add On requires new members to confirm their email address before they can access members-only content. After checkout, the member gets a validation link by email. They hold the membership right away, but content for that level stays locked until they click the link or an administrator validates them. It’s a good fit for free levels and any membership where you want every account tied to a real, working inbox.

This documentation covers turning on email confirmation for a membership level, what unconfirmed members see on your site, and how to check confirmation status and validate members from the WordPress admin. We’ve also included guidance on the validation link and the Resend Confirmation email template, plus the action and filter hooks developers can use to customize the Add On.

Premium Add On: Included with Standard and Max

Every premium Add On comes with your Standard or Max plan. Standard includes expert support for a site you host yourself. Max adds managed hosting, transactional email, security, backups, free migration, and monthly credits for development and design.

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Installation

You must have the Paid Memberships Pro plugin installed and activated with a valid license type to use this Add On.

Navigate to Memberships > Add Ons in the WordPress admin.
Locate the Add On and click Install Now.
- To install this plugin manually, download the .zip file above, then upload the compressed directory via the Plugins > Add New > Upload Plugin screen in the WordPress admin.
Activate the plugin through the Plugins screen in the WordPress admin.

Video Demo

Require Email Confirmation for a Membership Level

Email confirmation is set per membership level. Turn it on for the levels where you want new members to prove their email address works before they can view that level’s members-only content.

What Unconfirmed Members See

From checkout until they click the validation link, a member on a confirmation level holds the membership but can’t view that level’s restricted content. Here’s what they see along the way and what happens when they confirm.

Validate Members and Check Confirmation Status

See which members have confirmed their email address right from the Members list, and confirm a member yourself when they can’t find the email. You can also resend the confirmation email or ask a member to confirm again.

Confirmation Emails and the Validation Link

The Add On adds the validation link to your checkout emails automatically and includes its own email template for sending the link again. This page explains where the link appears, how to place it yourself, and how to customize the Resend Confirmation email.

Action and Filter Hooks

For developers who need to go beyond the level settings, the Email Confirmation Add On offers one action hook and several filter hooks. Use them to run your own code when a member confirms, change where members land after clicking the validation link, add parameters to the link, or change who can validate members.