Refunds come with the territory when you run a membership site, but it’s helpful to find out why customers are requesting them.
This recipe allows you to add a drop-down order meta field for “Refund Reason” for admins only, enabling admins to track why people are asking for a refund.
This content requires a premium membership plan.
Author: Kimberly Coleman
Kim is co-founder of Paid Memberships Pro. She has her hand in all aspects of the development, management, and marketing for the product and the team. She oversees frontend development for the core open source plugin and Add Ons.