Add a "Refund Reason" Order Meta Field for Admins

Refunds come with the territory when you run a membership site, but it’s helpful to find out why customers are requesting them.

This recipe allows you to add a drop-down order meta field for “Refund Reason” for admins only, enabling admins to track why people are asking for a refund.

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To add a specific reason, simply adjust the “reasons” from lines 19 to 26.

Adding the Recipe to Your Website

You can add this recipe to your site by creating a custom plugin or using the Code Snippets plugin available for free in the WordPress repository. Read this companion article for step-by-step directions on either method.

Author: Kim Coleman

Kim Coleman is the co-founder of Paid Memberships Pro, the most trusted membership platform, which powers over 90,000 membership sites worldwide. With over two decades of experience in development, management, and marketing, Kim plays a pivotal role in shaping the product and guiding the team.

She specializes in content creation, video tutorials, and frontend development for the core open-source plugin and its various Add Ons, helping businesses of all sizes build and grow their membership sites.

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