We’ve revamped our previous import process and wanted to provide a new tutorial for how to import users from a CSV which includes their membership information. If you’re migrating from another membership solution or taking a formerly offline process online, follow the steps below for a bulletproof import.
Our Import Users From CSV Integration Add On documentation page includes a comprehensive tutorial for importing users. Please review to the docs if you are having any issues before posting comments to this article.
How to Import Users to Your Membership Site
- Install and activate Import Users from CSV.
- Install and activate the Import Users from CSV Integration Add On.
- Set up your CSV for import. Download a sample CSV import template which includes the standard user import fields along with additional fields for the membership information.
- Once your CSV is ready for import, go to Users > Import From CSV and follow the instructions on screen. Refer to the Import Users from CSV FAQ for more details on using their plugin.